Arizona Biltmore Resort & Spa
(602) 955-6600
Payment Methods
ATM, VISA
Products and Services
Restaurant And Banquet Capabilities,Pga Instruction & Practice Facilities,Mastercard,Events & Tournaments Welcomed,36 Holes Of Usga Championship Golf,Two Golf Courses,Tennis,Swimming,Full Service Spa
Reviews
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Great for locals and visitors
Posted by westsideguy007 on 2/26/2008
My friends and I will get rooms and just hang for the weekend at the pool, get massages and relax. I also had my girlfriends parents stay there when they came to visit and they loved it!
If your expectations are low, this is the right place
Posted by ehatchell on 12/24/2006
First off, I'm comparing this resort to similar resorts like The Phoenician, Royal Palms, Four Seasons, etc. where I have stayed and I rank it about a 2.5 out of 10 for a few reasons. The first room we were put in had a very large and live critter on the floor. This immediately turned my wife off, so we moved to the next available larger room, a cottage. The cottage was clean, but the TV had a horrible picture (snowy) and the online system (for ordering movies) was broken. After several calls to the front desk and being told "engineering was looking into it", we just gave up. Ok, a rough start, granted a TV isn't everything, but I expected it to work with football on. For dinner, we invited a few family members out to dine with us, so we decided the Wright Grill looked to have a good menu and had openings. A few of us had beef filets which were supposed to be medium-well, but ended up being closer to medium rare. To further add issue to our night, our niece received her pasta off a kids menu that was so spicy hot, it upset her. After trying it, it almost made my eyes roll with water. Unacceptable. The rest of the food though, was fine. That next morning, the shower would on and off spew out brown/orange stuff onto us. So, we called about it and received the same, "engineering will look into it". I still am not sure what this stuff was, but we're not into showering with crud in the water. During our visit, my wife did have three sessions at the spa and had nothing but good things to say. I also had good experiences at the cafe, front desk, pool, room service, but the lack of follow thru to our problems (albeit minor), prompted us to check out early. The grounds of this hotel and architecture are amazing and add to a good experience. I however, would not stay here again based on my experience. Compared to other luxury hotels in the area, we would tell our friends to check out the Four Seasons, The Phoenician, Royal Palms, etc.
Beautiful resort and excellent value
Posted by stephdemuth on 8/9/2006
We stayed here last week during the off-season and were pleasantly surprised. We were told there would be construction, but this was not an issue or obstruction. The architecture was amazing. The grounds were beatiful. The pools were well maintained. There was a mixture of families, couples and groups of friends. The service was nice and efficient. The Biltmore is an EXCELLENT VALUE!!!
huge rooms, clean amenities, friendly staff
Posted by nj4life on 7/21/2006
just finished a 7 day trip to this resort for a work conference and am wishing I could spend a few more there! The rooms were enormous and very well equipped, nearly as large as my tiny NY apartment! I didn't get a chance to try andy of the spa packages but I did get to go in for the free jacuzzi, steam room and sauna! All in all it was probably the best hotel I've ever stayed at! A++!
Arizona Biltmore Resort
Posted by michelle E. on 4/2/2006
My husband and I wanted to have a little get away, and decided to take it at the AZ Biltmore. We made our reservation over the phone, and got a rate of $260. It was steep to us, but we thought what the heck, why not splurge on an evening of fun. So we arrived to discover that all of the parking is far from the rooms. So one would be obliged to use valet parking at $18. Personally, I find this to be way too much of an extravagance. When we decided to leave the lot, we asked the attendant what other areas were available for parking. We were astounded, he did not know! I suppose all guests must use valet parking..ah, no, the lot, which we found on our own, was quite full. We were lucky to find 1 spot. So we checked in. There we found average service, nothing too special about it. The lobby was nice, with a piano player and a soothing atmosphere, but we have found this in other hotels. We received our room assignment. It was on the fourth floor, in the main building. We had a nice view of a courtyard, and the air conditioner of the building below. It hummed all night. We were hoping to keep the windows open in the morning, as the temperature was finally below 100, and we wanted a nice breeze. But alas, the humming prevented this. And, oddly enough, there were no screens on the windows, so bugs were coming in. Our room had a clogged shower. We called the desk, and a nice man came and fixed it. I can't complain about that, I guess, as we have had this in a few other hotels we stayed at- but the difference being that we did not pay this much for them. Room service was acceptable, but nothing special. The grounds were nicely kept, but I had expected something a bit more lavish. I live in the desert, and am not that impressed with oleanders, and bougainvillea and lantana. I had half expected some more exotic species or some incredible displays of roses or such. But again, perhaps I ask too much. I did not dine in any restaurants. The menus did look interesting, but we did not care to spend $300 on dinner.We did not have chocolates on our pillows, and for the price, I had really expected more perks to the room. Bottles of water were available for $6 a piece. ( Aquafina- at the convenience store--89 cents.) Maybe for Perrier, but not Aquafina. The room was clean and comfortable, but truly nothing special. I would advise for a nicer stay, with more appealing grounds, try the Hilton Tapatio Cliffs. It is less of an expense, and a lot more enjoyable.
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